Netsuite customer relationship management for the Banking Sector Essay

NetSuite is the world’s leading provider of on-demand business application software combining accounting and enterprise resource planning (ERP), customer relationship management (CRM) and  ecommerce capabilities in a completely integrated solution. With over 12,000 customers globally, NetSuite companies are enabled to manage all key business operations uniting departments, automating processes and gaining unparalleled insight into their business. Netsuite is built around a single customer record, so all areas of the business; sales, support, accounting, distribution, shipping and billing, use the same information for every interaction. Because NetSuite gives vital business intelligence in real time, businesses can make informed decisions faster. Deliver better business management – powerful real-time, customisable dashboards, NetSuite business management software gives managers and employees the functionality, information and tools they need to manage their entire business better and streamline operations. Eliminate data re-entry – because NetSuite software is built on a single record for every aspect of business, there’s no need to waste time re-inputting data into separate systems. Eliminate IT maintenance and upgrade costs – NetSuite is cloud-based, business management software with a 99.5% uptime guarantee. This gives greater reliability and security while eliminating the need for on-site hardware and software. Make better decisions faster – NetSuite business management software gives real-time business intelligence dashboards for any and every aspect of the organisation from leads, commissions, sales revenue and forecasts to bank balances, receivable and payable anywhere and anytime. Increase collaboration – NetSuite SaaS offers portals that allow customers, partners and vendors to collaborate allowing organisations to get closer to customers and partners, move quickly and seize opportunities.